Consumer & Competition Division

Operations Directorate - Product Safety

Accident Notification Report

The aim of the Accident Notification Report is for the consumer to inform the Division of dangerous products that they may have encountered thus preventing another accident from happening by the same product. The report is followed by investigations which might even lead to the product being removed from the marketplace thereby safe-guarding the consumers’ health and safety.

A form* has been prepared by the Division for all persons who have had such an experience with dangerous or harmful products. Any accident that may have occurred through the use of a particular product can be reported via this form. The Division will then make its investigations based on the information given therein.

According to the provisions found in the Data Protection Act 2001, all information is treated with the strictest confidence.

*This form should be printed, completed and sent by post to the Operations Directorate at the Consumer and Competition Division, 'Office for Fair Trading', Cannon Road, St. Venera.

FAQ’s

What happens after a report is sent to the Consumer and Competition Division?
CCD would immediately begin investigations which are made up of:

• a) Identifying the particular product that is being reported.
• b) Verifying the safety or otherwise of the product in question.
• c) Determining whether the alleged accident happened due to misuse of the product.
• d) Determining whether any of the characteristics of the product are in compliance with the National and/or European legislation.
• Any necessary corrective action is carried out according to each particular case.

What benefits does the Accident Notification Report offer to the Consumer?
Potentially dangerous or unsafe products are identified and action taken. This means that a person who makes use of this Accident Notification Report is contributing towards the protection for themselves and others against the hazards which such product presents.

How is the information of assistance to the CCD?
All data collected will enable CCD to commence the required investigations to identify the alleged unsafe product. The necessary remedial actions with regard to products that have been verified as unsafe, would be taken accordingly. Therefore, the data provided in the Accident Notification Report would help the CCD to prevent the recurrence of similar accidents caused by such product.